← Lumi Notes AI

Support

We’re happy to help.


Email us at tugba.duzdar@gmail.com and we’ll get back to you as soon as we can.

Frequently asked questions

How do the AI features work?

Open a PDF, select the AI (✨) tool, and tap any word to get an explanation. For math, select the ƒx tool and draw a box around a problem to get a step-by-step solution. You can also generate summaries, flashcards, and quizzes, or chat with your document.

Do I need an account?

No. You can use the App right away. New users get 15 free AI actions.

What does Pro include?

Lumi Notes AI Pro unlocks unlimited AI explanations, summaries, math solutions, flashcards, quizzes, and chat. It’s available as a monthly or yearly auto-renewable subscription.

How do I restore my subscription?

Open Settings in the App and tap “Restore”. Subscriptions are tied to your Apple ID, so they carry across your devices.

How do I cancel?

Manage or cancel anytime in iOS Settings → your Apple ID → Subscriptions.

Does my handwriting or audio leave my device?

No. Your notes, handwriting, and audio stay on your device. See our Privacy Policy for details.